Terms and Conditions of Service

Last Updated: October 12, 2025

Please read these Terms and Conditions (“Terms”, “T&C”) carefully before using the Ascentti website (the “Service,” the “Store,” or “we”) operated by Ascentti S.R.L.

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

1. Purchases and Orders

1.1 Acceptance of Orders

All orders placed through the Service are subject to acceptance by Ascentti. We reserve the right to refuse or cancel an order for any reason, including limitations on quantities available for purchase, inaccuracies in product or pricing information, or problems identified by our fraud and credit avoidance department. If your order is canceled after your credit card (or other payment account) has been charged, we will issue a credit to that account in the amount of the charge.

1.2 Pricing and Payment

All prices are subject to change without notice. The price displayed on the product listing at the time the order is accepted will govern the sale. We accept payment via Visa, MasterCard, PayPal, ApplePay, etc. You represent and warrant that you are authorized to use the designated payment method.

2. Shipping and Delivery

2.1 Shipping Timeframes

Shipping and delivery dates provided are estimates only and are not guaranteed. We are not liable for any delays in shipments.

2.2 Risk of Loss

The risk of loss and title for items purchased pass to you upon our delivery to the carrier.

2.3 International Shipments

You are responsible for any duties, taxes, or customs fees levied by your local government when ordering products from our Service.

3. Returns and Refunds

3.1 General Policy

Our Return Policy is outlined in detail on a separate page, accessible via the link provided on the checkout page and in the contact page. By placing an order, you agree to the terms of our Return Policy.

3.2 Eligibility

To be eligible for a return, your item must be unused, in the same condition that you received it, and must be in the original packaging.

4. Account Responsibility

When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. You agree not to disclose your password to any third party.

5. Intellectual Property

The Service and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of Ascentti S.R.L. and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Ascentti S.R.L.

6. Affiliate Program Terms

These terms govern your participation in the Ascentti Affiliate and Ambassador Program (the “Program”). By applying for or participating in the Program, you agree to be bound by these terms, which are supplemental to our general Terms & Conditions.

6.1 Program Acceptance and Enrollment

a. Affiliate Status: Enrollment in the Program is subject to the Company’s explicit approval. The Company reserves the right to accept or reject any application for any reason. b. Independent Contractor: Affiliates are independent contractors. Nothing in this agreement shall create any partnership, joint venture, agency, franchise, sales representative, or employment relationship between the Affiliate and the Company.

6.2 Commission Structure and Tracking

a. Attribution: Commissions are earned only on Qualifying Sales, which are sales completed by a customer who either clicks the Affiliate’s unique tracking link or successfully applies the Affiliate’s designated coupon code at checkout. b. Commission Rate: The commission rate is based on a fixed percentage of the Net Sale Amount (total amount paid by the customer, excluding taxes, shipping costs, and discounts, unless otherwise agreed). Individual commission rates for specific products, tiers, or performance levels may be unilaterally adjusted by the Company, with notice provided to the Affiliate via the Affiliate Dashboard. c. Coupon Use: If a customer uses an Affiliate’s designated coupon code, the sale is tracked and attributed to that Affiliate, regardless of whether a separate tracking link was clicked. d. Refunds and Returns: Commissions are only finalized after the customer’s refund and return period (as defined in Section Returns Policy) has expired. Any commissions paid on sales that are later refunded will be deducted from the Affiliate’s next payout.

6.3 Marketing and Conduct

a. Code of Conduct: Affiliates must promote Ascentti products in a legal, ethical, and professional manner, consistent with the Company’s brand identity (high-performance, clean aesthetic). b. Prohibited Activities: Affiliates are strictly prohibited from: i. Bidding on or purchasing search engine ads using the Company’s brand name (“Ascentti” or variations). ii. Posting their coupon code on third-party public coupon sites (e.g., RetailMeNot, Honey). iii. Engaging in self-referral (using their own coupon code for personal purchases) unless explicitly authorized by the Company. c. Warranties: Affiliates must not make any false, misleading, or unauthorized claims regarding the products, performance benefits, or scientific backing of the merchandise.

6.4 Termination

The Company reserves the right, at its sole discretion, to terminate an Affiliate’s participation in the Program immediately and without prior notice if the Affiliate is found to be in breach of these Terms, including the Prohibited Activities listed above.

7. Limitation of Liability

In no event shall Ascentti S.R.L., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.

8. Governing Law

These Terms shall be governed and construed in accordance with the laws, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will try to provide at least 30 days’ notice prior to any new terms taking effect. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.